Whether visiting for the first or fiftieth time, more details are sometimes needed. Find our hotel policies below so you know what to expect when staying.

Policies

  • Check In is at 3 pm
  • Check Out is at 12 noon
    • Late Check Out after 1 pm may result in half-room rate charges.
    • Late Check Out after 3 pm may result in full room rate charges.
  • Pet Policy
    • Dogs under 40 lbs are welcome at Taj
    • There is a $100 per room pet fee.
  • Rollaway - $30 per evening plus taxes
  • Additional Adult - $25 per evening plus taxes
  • Cribs are available complimentarily
  • Taj Boston is a completely No Smoking property.
    • If a guest is found smoking in a room there will be an automatic fee of $250 per day for the entire stay applied to the final bill.
  • A required Facility Fee of $30 plus 14.45% tax per room per night will be charged to all reservations. This fee allows the hotel to provide our guests with value added amenities other hotels charge for individually, such as:
    • Unlimited streaming quality wireless high speed internet access for up to six devices.
    • Unlimited local and domestic Long Distance Phone Calls (North America)
    • Unlimited access to PressReader, which offers thousands of publications delivered directly to your mobile device or tablet
    • 24-Hour Access to the hotel’s Fitness Center
    • Business Center including complimentary printing, copying, fax
    • Morning Coffee Station in Lobby
    • Turndown Service upon Request - with Complimentary Water
    • Shoe Shine
  • Credit/debit card policy
    • Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an additional $100 per night to cover incidentals. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
  • Cancellation and Deposit Policy
    • Our cancellation policy is 72 hours prior (3pm EST) check-in time on the day of arrival. If you booked a non-refundable reservation or a special that requires a full payment at the time of booking, a payment of all nights with taxes will be required as a deposit. We accept Visa, MasterCard, American Express, and Discover cards. You are guaranteed for late arrival; however, if you find it necessary to cancel or change your travel plans, please inform us 72 hours prior to (3pm EST) check-in time on the day of arrival to avoid one night room and tax charge to your credit card. *Some exceptions do apply as follows. Certain Specials, promotions, and discounted rates are non-cancellable as noted in the description of the special or promotion. Notification of cancellation 14 days prior (3pm EST) check-in time on the day of arrival is required for some special events. Please note that a change in the length or dates of your reservation may result in a rate change or additional fees. *Certain Specials, promotions, and discounted rates are non-changeable as noted in the description of the special or promotion.
  • Address

    15 Arlington St.
    Boston, MA 02116, U.S.A

    Contact

    Tel +1 617 536 5700
    Fax +1 617 536 1335

    taj.boston@tajhotels.com

    Check-in / out

    Check-in time:
    15:00 hours / 3:00 pm

    Check-out time:
    12:00 hours / 12:00 noon

    gps

    42° 21' 10.2110'' N
    - 071° 04' 17.7524'' W

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