Taj Boston (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to all of our guests, including individuals with disabilities.  With respect to the Hotel’s websites, we strive to provide digital content that is accessible to all users. 

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.0, level A + AA success criteria.  In addition, we actively work to maintain, assess and improve the usability and accessibility of our websites, including through training of our personnel, engagement of experts and regular testing of our digital accessibility.   

 If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, please contact us at taj.boston@tajhotels.com.  To enable us to assist you, please make sure to provide us with your contact information and a brief description of the problem you encountered.

Publicly Accessible Spaces

  • Accessible entrance to hotel is from Newbury Street
  • Ramp access to lobby
  • Café restaurant
    • Side door accessible entrance from the Newbury entry
    • Depth under tables is not 30” wide…wheel chair fits, but there is not 30”
  • Bar
    • Ramp is available for use for entry into the bar
    • Accessible lift available in the lobby to gain access to Upper Foyer and 2nd floor function spaces

2nd Floor:

  • Upper Foyer (Commonwealth Tower):
    • Accessible lift available to transport between Lower Foyer/Petite Ballroom and Upper foyer
  • Ballroom Ladies Bathroom
  • Ballroom Men’s Restroom
    • Coat hook available in stall at proper height (76” AFF)
    • Accessible stall available
  • Tea Lounge Unisex restroom:
    • Accessible entrance into the stall
    • Clearance under the sink to accommodate wheel chair access
  • Tea Lounge seating
    • Tables can accommodate wheel chair access but are not at 30” width

3rd Floor Men’s and Ladies Restrooms:

  • Accessible by guest elevators to the floor
  • Each restroom has 1 accessible stall w/grab bars
  • Each restroom has access to sink via wheel chair

4th Floor:

  • Fitness Center restroom 
  • Is accessible for wheel chair access
  • Sink/vanity – accommodates wheel chair access